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Terms and Conditions of Sale (TCS)

Last updated: December 1, 2025

1. Purpose and Scope of Application

These Terms and Conditions of Sale (hereinafter referred to as the “TCS”) define the contractual rights and obligations between the user and the company Lindma, a company governed by Cypriot law and the publisher of the website SmartReverse.ai. SmartReverse.ai provides automated reverse search services for public information based on input data such as:

  • Phone numbers
  • Email addresses
  • First and last names

These services rely exclusively on OSINT (Open Source Intelligence) techniques and artificial intelligence algorithms that extract and cross-reference publicly available data from the web (websites, open databases, forums, social networks, etc.). No confidential, protected, or surveillance-derived data is collected or exploited by the site.

The services offered are intended for personal, lawful, and informational use. By accessing our platform, the user acknowledges having read, understood, and accepted these TCS, as well as the SmartReverse.ai Privacy Policy and Cookie Policy.

2. Acceptance and Terms of Use

2.1 Acceptance of the TCS

Any use of the SmartReverse.ai services constitutes full, unconditional, and irrevocable acceptance of these TCS. If you do not agree to these terms, you are not authorized to use our services.
The user confirms that they are of legal age, possess the legal capacity to use such services, and act for lawful purposes only.

2.2 Authorized Use and Limitations

The user agrees to use the services:

  • Solely for lawful, informational, or legitimate personal investigative purposes;
  • In full compliance with the laws applicable in Cyprus, the European Union, and their own country of residence;
  • Without infringing on the rights of third parties, their privacy, reputation, or any other fundamental freedoms.

The use of SmartReverse.ai is strictly prohibited for:

  • Collecting or disseminating data for purposes of harassment, identity theft, blackmail, surveillance, or fraud;
  • Automating large-scale searches or misusing the site's functionalities (scraping, resale, etc.);
  • Processing sensitive data as defined under the GDPR (e.g., sexual orientation, political opinions, health information, religious beliefs, etc.).

Lindma reserves the right to suspend or terminate access to the services for any user who fails to comply with these rules, without prior notice and without refund.

2.3 IMPORTANT: DISPUTE RESOLUTION EXCLUSIVELY THROUGH ARBITRATION NO CLASS ACTIONS PERMITTED BY ACCEPTING THESE TCS, YOU EXPRESSLY AGREE THAT ANY DISPUTE, CONFLICT, OR CLAIM AGAINST Lindma (SMARTREVERSE.AI) SHALL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION UNDER THE LAW OF CYPRUS.

You hereby irrevocably waive:

  • Any participation in a class action,
  • Any collective relief claims,
  • Any representative proceedings,
  • And any trial in a court of law.

No class actions will be permitted under any circumstances.

This clause is non-negotiable and is intended to ensure the prompt, confidential, and proportionate resolution of any disputes, while safeguarding the interests of the company and compliant users.

2.4 Management of Disputes and Contractual Arbitration Procedure

A. Mandatory Amicable Phase Prior to Any Action

Before initiating any formal or judicial proceedings against the company Lindma, you agree to make a genuine attempt to resolve any dispute amicably by first contacting our customer service department.

To do so, please send us an email at: contact@smartreverse.ai

Our team will use its best efforts to respond to your claim in a clear, prompt, and fair manner.
If no agreement is reached within a reasonable period, you must send the Company a written notice of claim, by registered mail or email, containing the following elements:

  • Your complete identity (full name, first name, and account-related email address);
  • A detailed description of the dispute or the circumstances giving rise to the claim;
  • The legal or contractual basis of your request;
  • The precise details of the relief sought, including any monetary compensation claimed on an individual basis.

The notice must be addressed to:

Lindma – Legal Department
Address: [to be defined], Cyprus
contact@smartreverse.ai

B. Waiting Period and Mandatory Standstill

No legal action or arbitral procedure may be initiated until the expiration of a 60-day period from the receipt of the written notice of claim mentioned above. This period is mandatory in order to allow the Company sufficient time to propose an amicable resolution.

C. Recourse to Private and Confidential Arbitration

In the absence of amicable resolution within the 60 days, any dispute or claim relating to the Services, the Terms, or any contractual relationship with the Company shall be finally settled by individual arbitration, conducted confidentially, bindingly, and exclusively. The arbitration shall take place in Cyprus (unless otherwise expressly agreed in writing between the parties) and shall be administered in accordance with the arbitration rules of the Cyprus International Arbitration Centre or an equivalent arbitration body designated by the Company. The language of the proceedings shall be English.

D. Express Waiver of Class Actions and Jury Trials

To the fullest extent permitted by law:

  • You expressly waive any right to participate in a class action, representative action, or consolidated proceedings with other users;
  • You further waive any right to a jury trial or proceedings before a court of law.

Each party undertakes to assert its rights on a strictly individual basis.

2.5 Governing Law and Competent Court

These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus; without regard to conflict of law principles.

However, the provisions relating to arbitration shall be governed exclusively by the Cyprus International Arbitration Law. Unless otherwise mandatorily provided under the law of your country of residence, any action not subject to arbitration must be brought exclusively before the courts located in Nicosia, Cyprus , to which the parties confer exclusive jurisdiction.

2.6 Private Arbitration – Binding Procedure

Any dispute, controversy, or claim arising out of or in connection with these Terms or the use of the Services including those relating to their interpretation, formation, performance, termination, or validity shall be finally resolved by individual, confidential arbitration.

Procedural Deadlines Applicable to Arbitration:

  • Case preparation: within 90 days of the notification of the arbitration request;
  • Opening of the hearing: within 120 days of the arbitration request;
  • Maximum hearing duration per party: 2 days (presentation + cross-examination);
  • Deliberation and reasoned decision: within 45 days after the close of hearings or filing of post-hearing briefs.

The arbitrator shall be contractually bound to respect these deadlines. Failure to comply with such deadlines shall not invalidate the award but may justify procedural measures (such as fines, exclusion of evidence, or other sanctions).

3.1 Nature of the Services and Formation of the Contract

3.1.1 Immediate Access to an Intangible Digital Service

The services offered by SmartReverse.ai consist of the execution of automated reverse lookups, based exclusively on publicly and lawfully accessible data (open source), using artificial intelligence technologies and OSINT (Open Source Intelligence) processing. These services are intangible, non-physical, and delivered instantly upon payment validation. As such, they:

  • Are not subject to any right of withdrawal (cf. Directive 2011/83/EU);
  • Are neither cancellable nor refundable, except in the event of a proven technical failure that completely prevents access to the service.

3.1.2 Formation of the Contract and Legal Validity

The contract is deemed validly concluded between the user and the publishing company Lindma (a company incorporated under Cypriot law) as soon as:

  • The user confirms the order through an effective payment;
  • The user ticks the consent box for these Terms and Conditions, which constitutes an electronic signature within the meaning of
    Article 25 of Regulation (EU) No. 910/2014 (eIDAS) and Article 1367 of the Civil Code.

The user expressly acknowledges that this dual act (payment + acceptance of the Terms) constitutes a legally binding and enforceable contract, which cannot be invoked to dispute the nature, delivery, or liability of the service.

3.2 Description of OSINT Services, Legal Framework, and Exclusions of Liability

3.2.1 Services Provided: OSINT + AI on Public Data

SmartReverse.ai provides its users with access to reverse lookup tools enabling the retrieval of publicly available information based on:

  • A name and surname,
  • An email address,
  • A telephone number.

The system relies on:

  • Strictly lawful OSINT techniques, i.e., passive, non-intrusive, non-confidential collection from publicly open sources (forums, search engines, open-access databases, open social networks, etc.);
  • An AI-based algorithmic engine that processes, cross-references, and prioritizes such sources to generate intelligible and structured results for the user.

No private, confidential, password-protected, consent-based, intrusive, or surveillance-derived sources are ever used.

3.2.2 Data Processing and GDPR Compliance

The services provided are designed to fully comply with the GDPR, the ePrivacy Directive, and national data protection laws (including Cypriot and European legislation):

  • No sensitive data (within the meaning of Article 9 GDPR) is processed;
  • No behavioral analysis, individualized profiling, or unsolicited personal inference is carried out;
  • No personal data is retained, reused, or transferred after the service is delivered. Each request is processed within a single, ephemeral session, without storage;
  • The user remains solely responsible for the final use of the results and undertakes never to use them for unlawful, discriminatory, malicious, or unauthorized commercial purposes.

The technical architecture of the service is designed in full compliance with the principles of privacy by design and by default, and does not rely on any disproportionate or unlawful processing of personal data.

3.3 No Guarantee of Results – Limitation of Liability Clause

3.3.1 Results Random by Nature

The results provided by SmartReverse.ai depend on the availability, accuracy, and visibility of public data at the time of the query. Consequently:

  • No guarantee of results, completeness, or relevance is given to the user;
  • Payment grants access to a technical process, not to any specific or predetermined outcome.

3.3.2 Disclaimer of Liability

The company Lindma disclaims all liability in the event of:

  • Inaccurate, outdated, or unavailable data;
  • Complete absence of results;
  • Illegal or abusive use by the user.

The service is provided “as is”, for strictly informational and exploratory purposes only. It may not be used as formal evidence, legal instrument, or surveillance tool.

3.4 GDPR Compliance and Absence of Sensitive Data Processing

SmartReverse.ai, operated by the company Lindma, applies strict compliance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) as well as Cypriot personal data protection legislation, integrating from the outset the principles of:

  • Data minimization: no data is collected beyond what is strictly necessary for the technical provision of the service;
  • Purpose limitation: the tool executes a one-time search, explicitly requested by the user, on publicly accessible lawful data, without profiling or subsequent reuse;
  • Minimal retention: no personal data resulting from queries is stored, retained, reused, or cross-referenced by SmartReverse.ai beyond the user’s active session.

SmartReverse.ai does not collect, process, or analyze any sensitive personal data within the meaning of Article 9 GDPR, including data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or data relating to a person’s sex life or sexual orientation.

SmartReverse.ai has no control over the accuracy, availability, or deletion of data originating from third-party public sources. Any request for rectification or deletion must be addressed directly to the original site or platform that published the information.

3.4.1 Consent, Public Data, and Data Subjects’ Rights

SmartReverse.ai processes exclusively information freely accessible to the public, without direct collection or enrichment of personal data from private, protected, or confidential sources.

The user is informed that:

  • Data displayed via SmartReverse.ai comes exclusively from open third-party sources (search engines, directories, forums, publicly accessible social networks, public databases, etc.);
  • No information is modified, enriched, merged, or retained by SmartReverse.ai beyond the time necessary to execute the query;
  • SmartReverse.ai is not responsible for the creation, accuracy, or persistence of the data appearing on such sources.

Rights of data subjects (GDPR – Articles 15 to 21)

Any person identified in a result generated by a query may exercise their rights (access, rectification, objection, erasure, restriction of processing) directly with the original source that published the information.

3.5 Service Security, Abuse Prevention, and Confidentiality

SmartReverse.ai implements technical, contractual, and organizational measures to ensure the security, legality, and integrity of its services.

3.5.1 Proactive Monitoring and Detection of Abusive Use

  • The site automatically monitors suspicious queries, abnormal use of the tool, and any conduct contrary to the Terms or the law (including attempts at scraping, bulk identifier submissions, automation, etc.).
  • In the event of detection of abnormal or non-compliant activity, the company Lindma reserves the right to restrict, suspend, or terminate the relevant account without prior notice, and to inform the competent authorities if necessary.

3.5.2 Usage Limitation and Moderation

  • To ensure fair use, a reasonable cap on the number of searches may be applied per user account over a defined period (per hour, per day, per week), depending on the subscription plan.
  • Any attempt to circumvent such limit is strictly prohibited.

3.5.3 Access Security

  • Access to the services is restricted to authenticated users and protected by technical mechanisms in line with security standards (HTTPS protocol, session timeouts, abnormal IP detection, etc.).
  • Login information (email address, credentials, connection logs) is processed confidentially in accordance with the GDPR.

3.5.4 Commercial Confidentiality and Non-Disclosure

  • SmartReverse.ai does not engage in any resale, transfer, exchange, or monetization of data resulting from searches or user activity.
  • Information generated remains strictly confidential and is accessible solely to the user who initiated the query, during the active session.
  • No data is subject to secondary processing, enrichment, redistribution, or commercial storage.

3.6 Limitations of Liability and Warranty Clause

3.6.1 Disclaimer of Liability of SmartReverse.ai

SmartReverse.ai, operated by the company Lindma, acts solely as a technical intermediary service provider. The Company does not guarantee the accuracy, completeness, or permanent availability of the results provided, which originate from publicly accessible sources via a third-party API specialized in OSINT processing.

Accordingly, the liability of SmartReverse.ai shall not be engaged in the following cases:

  • Failure of service execution due to external or independent causes;
  • Partial, outdated, inaccurate, or erroneous results from public sources;
  • Illegal, fraudulent, or diverted use of the results by the end user;
  • Legal or personal repercussions arising from misinterpretation, disclosure, or misuse of the data;
  • Any indirect, intangible, or consequential damages (financial, reputational, litigation-related, etc.).

As a technical intermediary that neither manipulates nor retains the data, SmartReverse.ai cannot be considered a content provider, and shall not be held liable for the content transmitted through the third-party provider’s API.

3.6.2 Legal Warranty of Proper Use and Indemnification Clause

  • The user acknowledges and accepts that access to the service is strictly conditioned upon personal, lawful, reasonable, and compliant use in accordance with these Terms and Conditions.
  • In this respect, the user undertakes to indemnify, defend, and hold harmless the company Lindma (publisher of SmartReverse.ai), its directors, employees, subcontractors, and partners, against any action, complaint, demand, claim, or legal proceeding:
    • Brought by a third party;
    • Or by administrative, civil, or criminal authorities;
    • Relating to abusive, unlawful, or unauthorized use of the services.

In the event of a manifest breach of the Terms or suspected abuse, SmartReverse.ai may suspend or terminate access without notice, without refund, and disclose necessary information to authorities if required by law.

4.1 Account Creation and Mandatory Information

4.1.1 Prior Registration Required and Immediate Activation

Access to SmartReverse.ai requires prior creation of a user account and payment of a 48-hour trial period at a price of €0.90 (VAT included). Activation is immediate upon payment validation, which constitutes early performance of the service and an express waiver of the right of withdrawal.

By completing registration and payment:

  • The user acknowledges that the service begins immediately after payment validation;
  • The user expressly accepts the loss of their statutory right of withdrawal.

4.1.2 Accuracy and Truthfulness of Information Provided

The user undertakes to provide a valid email address and a personal password compliant with security standards. The email address serves as the main communication channel.

Any failure in receiving emails due to errors or filters cannot justify a refund or complaint.

4.1.3 Access to the Personal Account Area

The user may access their account at any time to manage data, subscription, or termination. Failure to receive emails is not a valid complaint if the dashboard remains accessible.

4.1.4 Duty of Vigilance

The user undertakes to verify email reception regularly and keep contact information up to date.

4.2 User Security, Confidentiality, and Responsibility

4.2.1 Responsibility for Information Provided

The user guarantees the truthfulness and legality of information provided. False identity → immediate permanent suspension without refund.

4.2.2 Confidentiality of Login Credentials

The user is solely responsible for keeping their credentials confidential. Any sharing, selling, or lending of credentials is strictly prohibited.

4.3 Access Restricted to Individuals – Prohibition of Professional Use

The services are strictly reserved for personal, private, and non-professional use.

Prohibited uses include:

  • Professional or commercial purposes;
  • Investigative journalism or intelligence activities;
  • Use on behalf of a company or authority;
  • Any automation or integration into another tool.

In such cases, Lindma may terminate access without refund and pursue legal action.

4.4 Security, Monitoring, and Prevention of Abusive Use

4.4.1 Security Measures Implemented

SmartReverse.ai applies strengthened security: query limits, anomaly detection, technical log retention (GDPR compliant).

4.4.2 Reporting of Suspicious Activities

The user must report any suspicious or unauthorized activity. SmartReverse.ai may suspend or delete accounts, retain logs, or cooperate with authorities.

5. Payment, Subscription, and Automatic Renewal

5.1 Pricing, Payment Terms, and Immediate Performance

Registration grants a 48-hour trial at €0.90 (VAT incl.). Payment is immediate. Service begins instantly → user waives withdrawal rights.

5.1.1 Automatic Activation of Subscription

After the 48-hour trial, unless cancelled, the monthly Premium subscription activates automatically at €49.50 (VAT incl.).

5.2 Explicit Consent to Automatic Renewal

The user expressly agrees to recurring monthly charges. Consent is validated via a mandatory checkbox and payment confirmation.

5.2.2 Failed or Declined Payments

If payment fails: immediate suspension, multiple retry attempts, and possible cancellation without refund.

5.2.3 Applicable Taxes and Currency

Prices include VAT in accordance with Cypriot and EU law.

5.2.4 Payment Security

Payments are processed by a compliant PSP (PSD2, PCI-DSS, GDPR). SmartReverse.ai stores no banking information.

5.2.5 Fraud and User Responsibility

The user is responsible for their payment methods. Fraudulent card use must be reported immediately to the bank and support.

5.3 Subscription Terms and Contract Management

5.3.1 Subscription Plan After the Trial Period

After the trial, Premium subscription grants up to 30 queries/month, access to detailed OSINT/AI results, and priority support.

5.4 Price Changes, Commercial Adjustments, and Notifications

5.4.1 Adjustment of Prices and Subscription Terms

Lindma may adjust pricing to ensure technical and economic sustainability of the service.

5.4.2 Promotional Offers and One-Off Discounts

Temporary discounts and targeted offers may be applied at the company’s discretion.

5.4.3 Notification Procedures for Price Changes

Users will be notified at least 5 days before material changes take effect. Continued use = tacit acceptance.

6. Refund Policy, Withdrawal, and Termination of Subscription

6.1 No Refunds

Given the digital, intangible, and immediately executable nature of the services provided by SmartReverse.ai, no refunds shall be granted once:

  • The payment for the trial period has been validated and service access has been activated;
  • The monthly subscription has been renewed, even if only partially used.

Payments are deemed final, non-refundable, and not subject to any credit, chargeback, or recovery, except in the event of a manifest billing error acknowledged by the company Lindma.

This policy applies without exception, including in cases of:

  • Failure to use the service;
  • Forgetting to cancel before renewal;
  • Subjective dissatisfaction with the results;
  • Failed searches due to the absence of publicly available data at the time of the query.

6.2 Waiver of Right of Withdrawal

Pursuant Article L221-28 of the French Consumer Code, the Consumer Contracts Regulations 2013 (United Kingdom) , and applicable European transposition laws in Cyprus, the user expressly waives their statutory right of withdrawal once:

  • The service becomes accessible immediately after validation of the trial payment;
  • The user has given express consent to the immediate performance of the digital service;
  • The user has acknowledged the loss of their right of withdrawal via the mandatory checkbox prior to payment.

If the user does not accept this condition, it is their sole responsibility not to activate the service or proceed with the payment of the trial period.

6.3.1 User’s Right of Free Termination

The user may terminate their subscription at any time through their secure client account on www.smartreverse.ai.
Termination takes effect at the end of the current period (trial or subscription month) and prevents any future charges.

The process is as follows:

  1. Log in with the email address used during registration;
  2. Navigate to Account Settings” > “Cancel Subscription”;
  3. Confirm termination.

Once validated, termination is automatically recorded, and a confirmation email is sent. Termination takes effect at the end of the current billing period, without any partial refund. All cancellations must be completed at least 24 hours before the next due date to avoid renewal.

6.3.2 User’s Responsibility

It is the sole responsibility of the user to carry out termination before the automatic renewal of their subscription.
No termination request sent by email, contact form, or external message shall be considered legally valid.
Requests sent by email are treated as assistance requests only and can in no way be considered an effective cancellation.
The absence of an immediate response from our customer service department does not constitute grounds for a refund.

6.3.3 Limitation of Technical Liability

The company Lindma shall not be held liable for:

  • Inability to access the client account resulting from password errors, incorrect email addresses, or external technical issues;
  • User negligence or omission regarding the monitoring of their subscription or payment methods;
  • Undesired automatic renewal due to lack of timely termination.

In the event of technical difficulty, the user is advised to contact customer support no later than 12 hours before the end of the current period to avoid unwanted renewal.

6.3.4 No Retroactive Cancellation Possible

Once a subscription has been renewed, no retroactive cancellation will be accepted, and no refund will be granted, including in cases of:

  • Partial or non-use of the service;
  • Late notification of termination;
  • Misunderstanding of these Terms and Conditions.

Validation of payment constitutes final acceptance of the contractual conditions, including automatic renewal.

7. Liability, Limitations, Warranties, and Third-Party Sites

7.1 Limitation of Liability

To the fullest extent permitted by applicable law, the liability of the company Lindma, publisher of SmartReverse.ai, is strictly limited and shall not exceed the obligations expressly set forth in these Terms and Conditions of Sale (T&Cs).

The Company shall under no circumstances be held liable for:

  • Indirect, material, or immaterial damages suffered by the user or third parties, including but not limited to: loss of income, loss of business, damage to reputation, commercial prejudice, physical, moral or economic harm, emotional distress, misinterpretation of a result, or any other direct or indirect use of the Services, loss of data, or loss of opportunity;
  • Any inappropriate, diverted, or unlawful use of the services or displayed results;
  • Any consequence arising from the user’s failure to comply with contractual or legal obligations;
  • The non-performance or improper performance of the services resulting from:
    • A force majeure event as recognized by European courts;
    • An unforeseeable or insurmountable act of a third party to the contract;
    • A failure or negligence of the user (e.g., incorrect login credentials, failure to cancel within deadlines, expired payment details, etc.).

7.2 Service Continuity and Technical Interruptions

The company Lindma endeavors to provide the highest possible accessibility to SmartReverse.ai, within an obligation of means. However, the user acknowledges that:

  • Temporary interruptions or disruptions may occur, including but not limited to:
    • Planned or corrective technical maintenance;
    • Updates to the algorithm, partner API, or security systems;
    • Failures of third-party providers (hosting, payment services, OSINT APIs);
  • Such interruptions do not entitle the user to any refund, compensation, or damages, unless otherwise mandatorily required by law.

The service is provided “as is”, without any guarantee of results, as the effectiveness of searches depends directly on:

  • Public data accessible at the time of the query;
  • The configuration of external sources;
  • Technical parameters beyond the control of SmartReverse.ai.

7.3 Hyperlinks and Third-Party Services

The SmartReverse.ai website may contain links to external websites or platforms, provided for informational purposes only. Accordingly:

  • The company Lindma exercises no control over such third-party sites and disclaims all liability with respect to:
    • Their content, legality, relevance, or accuracy;
    • Their accessibility, availability, or security;
    • Their practices regarding personal data processing, cookies, or payment security.

The user accesses such third-party sites at their own risk. Any interaction with these platforms falls outside the contractual framework of these T&Cs.

7.4 Disclaimer of Warranties

As a provider of intangible, instantly executed digital services, the company Lindma provides no express or implied warranties regarding the services of SmartReverse.ai, and in particular:

  • Does not warrant that the service will be free from errors, interruptions, slowdowns, or technical malfunctions;
  • Does not warrant that the displayed data will be comprehensive, up to date, available at all times, or accurate;
  • Does not warrant the relevance or suitability of the results for the user’s specific needs;
  • Does not warrant any commercial, legal, or personal outcomes as a result of using the displayed results.

The user acknowledges that the service is based exclusively on:

  • Third-party public sources, not controlled by SmartReverse.ai;
  • Automated technical analysis via API, without human intervention;
  • An algorithmic interface subject to variations, fluctuations of sources, and limitations imposed by OSINT data flows.

Any misinterpretation, action taken on the basis of displayed results, or consequences of non-compliant use are the sole responsibility of the user.

8. User Content – Contributions and License

8.1 User Contributions and Communications

Any user of SmartReverse.ai may voluntarily submit content or messages to the company Lindma, including but not limited to:

  • Contact form;
  • Support ticket system;
  • Emails or any other communication channel associated with the site.

By submitting content, the user automatically grants Lindma a worldwide, non-exclusive, royalty-free, transferable, and freely sublicensable license , authorizing:

  • The reproduction, publication, modification, translation, adaptation, communication, exploitation, distribution, and display of such content for any purpose related to:
    • Service management;
    • Improvement of the user experience;
    • Internal communication or promotion of the platform.

By submitting content, the user expressly warrants that:

  • They hold all necessary rights (copyrights, image rights, contractual or legal authorizations);
  • The submitted content is lawful, non-offensive, non-defamatory, non-discriminatory, and does not infringe the rights of any third party;
  • The content is free from malicious elements, computer code, viruses, Trojan horses, or technical devices likely to compromise the security or continuity of the service.

8.2 Moderation Rights

The company Lindma reserves the discretionary right, without prior notice or justification:

  • To delete, disable, or modify any user content that does not comply with these Terms or applicable law;
  • To suspend or immediately terminate, without compensation, a user’s access to the platform in cases of:
    • Manifest abuse;
    • Malicious, repeated, or harmful conduct affecting the reputation, security, or integrity of the services;
    • Potential infringement of third-party rights.

8.3 Audience Measurement, Cookies, and Third-Party Services

We are committed to collecting only the information strictly necessary for the proper functioning of the service.
We use only services provided by Google (such as Google Ads, Google Analytics, and their partners) to measure audience reach, deliver personalized advertisements, and improve the performance of our website.
When you give your consent, certain information may be shared with Google in order to provide tailored ads and assess their effectiveness.

You can learn more about how Google uses data collected from partner sites and applications by visiting the following page:

How Google uses information from sites and apps that use its services

For more information on the security and privacy of data managed by Google, you may also consult:
Google Safety Center – Security and Privacy Google Privacy Policy

9. Disclaimer and Limitation of Liability

9.1 General Disclaimer of Liability

To the fullest extent permitted by applicable law, the company Lindma expressly disclaims any liability for damages of any kind, whether direct or indirect, that may result from the use or inability to use SmartReverse.ai, including but not limited to:

  • Technical difficulties or temporary interruptions (maintenance, network outage, system updates);
  • Partial, outdated, inaccessible, or inconclusive results provided through APIs or OSINT data flows;
  • Conduct by third parties or users in violation of these Terms, applicable law, or best practices;
  • Loss of access, hacking, compromised credentials, or the user’s failure to secure their account.

9.2 Express Limitation of Liability

In no event shall the company Lindma be held liable for:

  • Intangible or consequential damages, including loss of revenue, profits, business opportunities, reputation, or clientele;
  • The failure of a project, decision, or professional objective based on information obtained from the platform;
  • Delays or malfunctions attributable to a third-party technical provider (OSINT API, hosting, payment gateway, etc.);
  • Misinterpretation or unlawful use of data obtained via SmartReverse.ai.

9.2.1 Adaptation to Specific Jurisdictions

Certain jurisdictions may restrict or prohibit some disclaimers of liability.
In such cases, the liability of Lindma shall be limited to the maximum extent permitted under the applicable law of the Republic of Cyprus , the Company’s legal seat, and shall in no event exceed the total amount paid by the user during the twelve (12) months preceding the incident.

10. Disclaimer of Warranties – Service Provided “As Is”

10.1 User’s Acceptance of Limitations

The user expressly acknowledges and agrees that:

  • The results provided by SmartReverse.ai are derived from publicly accessible third-party sources over which the company Lindma exercises no control;
  • The AI used neither creates nor invents content but analyzes and cross-references publicly accessible information to generate probabilistic results, without any guarantee of truthfulness or completeness;
  • The performance of the service may vary depending on external factors such as:
    • Availability of OSINT sources;
    • Access limitations to public databases;
    • The level of obfuscation or privacy of the searched profile;
    • The user’s compliance with the Terms of Use and applicable law.

10.2 Specific Jurisdictions

In certain jurisdictions, the total exclusion of implied warranties is not permitted.

In such cases, any implied warranties shall be limited to the extent strictly authorized by the applicable local law of the Republic of Cyprus , without such limitation constituting a waiver by us of the general disclaimer set forth above.

11. Indemnification – Protection of the Company

The user expressly agrees to indemnify, defend, and hold harmless the company Lindma , operator of the SmartReverse.ai website, as well as its directors, employees, subcontractors, partners, service providers, legal representatives, or affiliates, against any and all claims, liabilities, damages, or proceedings arising from:

  • Breach of these Terms and Conditions, whether intentional or unintentional;
  • Abusive, fraudulent, or unlawful use of the service;
  • Violation of applicable laws, including those relating to privacy, GDPR, or identity theft;
  • Third-party claims or administrative, civil, or criminal actions brought against the company Lindma due to the user’s use of the services.

11.1 Scope of Indemnification

This indemnification obligation expressly includes:

  • Reimbursement of all damages, compensation, fines, administrative penalties, legal costs, or litigation expenses incurred;
  • Reasonable fees of attorneys, consultants, or external providers necessary for the defense of the company’s interests.

11.2 Prior Written Authorization for Settlements

No admission of liability, amicable settlement, transaction, or commitment to pay any indemnity may be concluded without the prior written consent of the company Lindma.

12. Security of Services and User Access

12.1 Security Measures Implemented

The company Lindma , publisher of SmartReverse.ai , implements recognized technical security standards to protect the integrity, confidentiality, and availability of its services. These measures include, in particular:

  • Encryption of exchanges via the HTTPS protocol;
  • Secure user authentication;
  • Proactive monitoring of usage anomalies and unauthorized access attempts.

12.2 Security Limitations

The user acknowledges, however, that:

  • No IT system, however well protected, can guarantee absolute security against intrusions, attacks, hacking, or technical failures;
  • SmartReverse.ai cannot be held liable for any loss, alteration, or interception of data resulting from a malicious act, except in cases of gross negligence directly attributable to the company.

12.3 Mandatory Notification in Case of Incident

In the event of:

  • Loss of access to their user account;
  • Fraudulent or suspicious use of their credentials;
  • Discovery of a security vulnerability affecting the service;

The user undertakes to immediately notify the incident at the following address: Contact@smartreverse.ai.
The company Lindma undertakes to investigate and take all necessary corrective measures within a reasonable timeframe, in compliance with applicable regulatory obligations, including notification to the competent data protection authority in Cyprus (strong Commissioner for Personal Data Protection – CPDP).

13. Validity of Offers and Pricing

13.1 Validity of Services and Displayed Prices

  • The commercial offers, service descriptions, pricing, and subscription terms displayed on SmartReverse.ai are valid as long as they appear online on the website.
  • The company Lindma reserves the right to modify at any time, without prior notice, the services, their content, or their prices, in particular to:
    • Adjust its pricing to market conditions or applicable taxation;
    • Update its services based on available OSINT sources;
    • Improve the performance or relevance of its AI.

13.2 Manifest Errors

In the event of a manifest error in the price or description of a displayed service, the company Lindma shall immediately correct the error and may cancel any subscription made on the basis of such incorrect conditions, without prejudice to the user.

14. Amendments, Severability, and Entire Agreement

14.1 Amendments to the Terms and Conditions of Sale (T&Cs)

The company Lindma reserves the right to amend these T&Cs at any time in order to:

  • Comply with a legal or regulatory development;
  • Integrate new functionalities or services;
  • Adapt its contractual conditions to its commercial development.

Procedures:

  • Users will be informed of amendments via notification on the website and/or by email.
  • Continued use of the service after the update constitutes express acceptance of the new T&Cs.

In the event of refusal, the user must cease using the services and, where applicable, terminate their subscription through their personal account area before the effective date of the new provisions.

14.2 Partial Invalidity

If one or more provisions of these T&Cs are declared null, unenforceable, or unlawful by a competent authority:

  • The remaining provisions shall remain fully valid and enforceable;
  • A replacement provision of equivalent legal and economic effect, compliant with applicable law, shall be deemed automatically substituted.

14.3 Severability Clause

If any clause of this section is declared null, unenforceable, or contrary to public policy by a competent jurisdiction, it shall be:

  • Isolated from the rest of the contract without affecting the validity of the remaining provisions;
  • Isolated from the rest of the contract without affecting the validity of the remaining provisions;

14.4 Indemnification for Non-Compliance

In the event of a violation of this clause (e.g., participation in a prohibited class action), the user agrees to:

  • Fully indemnify the company Lindma for all costs incurred (legal fees, court costs, administrative expenses);
  • Bear the financial and legal consequences arising from their breach, unless otherwise decided by a competent court.

15. Governing Law and Jurisdiction

15.1 Governing Law

These T&Cs, as well as all contractual relations between the user and the company Lindma , shall be exclusively governed by the law of the Republic of Cyprus , to the exclusion of any foreign provisions or conflict-of-law rules. This clause ensures:

  • The coherence and legal certainty of contractual relations;
  • A clear and predictable interpretation consistent with international digital practices.

15.2 Exclusive Jurisdiction

In the event of any dispute relating to:

  • The interpretation, performance, non-performance, or termination of the T&Cs;
  • The use of services provided by SmartReverse.ai;
  • Any contractual, commercial, or tortious act related to such services;

Jurisdiction is expressly and exclusively vested in the courts of Cyprus.

16. Legal Disclaimer – FCRA (Fair Credit Reporting Act)

16.1 No Status as a Consumer Reporting Agency

The company Lindma, publisher of the SmartReverse.ai service, expressly declares that it is not a “Consumer Reporting Agency” within the meaning of the U.S. Fair Credit Reporting Act (FCRA) (15 U.S.C. §1681 et seq.).

The data and results provided through SmartReverse.ai may under no circumstances be used to:

  • Assess a person’s eligibility or reliability in matters of credit, employment, housing, insurance, or education;
  • Serve as the basis for legal, financial, or contractual decisions having a significant impact on any individual or entity;
  • Conduct investigations into morality, solvency, or reputation in a regulated or sensitive context.

Any such use is strictly prohibited.

16.2 No Private Investigation or Consumer Reporting Services

SmartReverse.ai is not a private investigation service, does not issue credit, consumer, or eligibility reports, and is not designed to comply with the regulatory requirements of the FCRA.

The data made available:

  • Are exclusively derived from open and public sources, processed by OSINT (Open Source Intelligence) and artificial intelligence technologies;
  • Are not subject to certification, human validation, or exhaustive compliance verification;
  • Are provided for informational purposes only, without any express or implied warranty regarding their accuracy, timeliness, or fitness for a particular purpose.

16.3 Restrictions and Limitations on the Use of Information

The information accessible via SmartReverse.ai must never be used to:

  • Select or reject a person in the context of recruitment, tenancy, credit, or insurance;
  • Establish or alter the commercial or personal reputation of an individual for professional or regulatory purposes;
  • Make any automated or discriminatory decision with significant legal, moral, or financial consequences.

Any use for regulated profiling or decision-making purposes is expressly prohibited.

16.4 User’s Exclusive Responsibility

The user undertakes to use the services of SmartReverse.ai responsibly, ethically, and in compliance with the laws in force in their country of residence or operation.

In particular, it is the user’s responsibility to:

  • Verify the legality of their intended purposes under the FCRA or any equivalent regulation (e.g., GDPR, LGPD, etc.);
  • Refrain from using the data in a regulated context without express authorization or recourse to a certified organization;
  • Acknowledge these T&Cs and the applicable limitations of liability.

16.5 Sanctions in Case of Misuse

In the event of abusive, diverted, or unlawful use, the company Lindma reserves the right to:

  • Suspend or immediately terminate access to the services without notice or refund;
  • Report the user to the relevant local or international authorities;
  • Take any judicial, civil, or criminal action necessary to stop the unlawful conduct and obtain redress.

16.6 Legal Recommendation

The services offered by SmartReverse.ai do not in any way constitute legal, regulatory, or professional advice.

The user acknowledges that for any decision with significant legal, financial, or personal impact, they must consult a licensed attorney or advisor and rely on services authorized under the FCRA or any equivalent regime in their jurisdiction.

17. Contact

17.1 Official Company Contact Information

For any inquiry, request for information, or complaint relating to these Terms and Conditions or to the use of the SmartReverse.ai services, Users may contact the company using the following official details:
Company: Lindma Ltd
Registered Address: Promachon Eleftherias, 1, 1st Floor, Office/Apartment 18/19, Agios Athanasios, 4103, Limassol, Cyprus
Website: https://smartreverse.ai
Email (official support address): contact@smartreverse.ai
Contact phone number : +44 7488 845153

All communications addressed to the Company must be made in writing. The Company will acknowledge receipt and respond within a reasonable timeframe, in accordance with applicable consumer protection and e-commerce regulations.

17.2 Acceptance of the T&Cs

By accessing the SmartReverse.ai website and using its services, the user expressly acknowledges:

  • Having read, understood, and accepted these Terms and Conditions of Sale in their entirety;
  • Having been informed of their rights and responsibilities;
  • Using the services at their own risk, in compliance with applicable laws.